Contact details
189 Pleasant Ridge Ct, Benson, NC 27504
Category: Plumber
Hours
- Mon8:00 am - 5:00 pm
- Tue8:00 am - 5:00 pm
- Wed8:00 am - 5:00 pm
- Thu8:00 am - 5:00 pm
- Fri8:00 am - 5:00 pm
- SatClosed
- SunClosed
From Google, checked Oct 2026. Page updated 30 October 2026.
Google Reviews
5.0 (31) Google Reviews
Ratings as of October 2026. See this business on Google
These quotes come from Google Reviews.
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
Business description
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
Words from the business Google listing, as of October 2026.
About Imperial Plumbing Solutions
Imperial Plumbing Solutions says it is a second-generation, owner-operated company, and that owner Dylan Reid has over 14 years of hands-on plumbing experience. The company also states an NC Plumbing License number of 33405. It describes its own strengths as water heaters, pipe repairs and local plumbing systems.
Scope of work at Imperial Plumbing Solutions
The company says it takes both residential and commercial jobs. It names Wake, Harnett and Johnston Counties as places it works, along with the wider Triangle area. Its tagline is Trusted Plumbing. Superior Quality.
Google classes it as a plumber and also as a gasfitter, a drainage service and a hot water system supplier. Google also uses bathroom remodeler and kitchen remodeler for it. Those are Google's labels, so confirm the specific job with the company before you send someone over.
The company says it quotes clear prices up front and keeps customers informed as the work goes on. Reviewers describe the same approach, which is covered below.
What customers say about Imperial Plumbing Solutions
The rating is 5.0 across 31 reviews. Water heater work comes up most often, including a replacement, tankless maintenance and a tank project. One reviewer also had a venting problem looked at during a water heater visit, and another had a smart water meter installed.
Several reviewers describe the owner as knowledgeable and professional. Many mention fast replies and prompt visits. Two say the prices were reasonable. One reviewer says the owner listened closely to a description of the symptoms before starting, and another says the process was explained clearly.
Several reviewers say they have used the company more than once or plan to call it first for future plumbing problems.
Timing and follow-up at Imperial Plumbing Solutions
The company says it aims to be prompt and to communicate honestly. Reviews back up the quick response, though each one describes a single job, so ask about scheduling for your own customer's case.
If a customer of yours needs a water heater replaced or a pipe repaired in Wake, Harnett or Johnston County, this company says it takes residential and commercial work.